| 1. VMware Certified Professional The VMware Certified Professional (VCP) program, now available on vSphere 4 (VCP4), seems like a no-brainer. With virtualization technology growing within the majority of organizations, it is critical that the talent pool keep up with the technology. Yet recent research shows that enterprises are worried about a lack of expertise specific to virtualization. New skills need to be acquired for virtual systems, and new management and automation technologies must be introduced into the environment to truly reap the rewards of virtualization. According to Forrester Consulting, which interviewed 257 IT professionals on behalf of CA, "the proper skills for the future are difficult to attain and retain." | ||
| 2. Microsoft Certified Technology Specialist Microsoft continues to dominate most desktops in U.S. business. Its Windows operating system boasts more than 91% market share, according to March figures from Net Market Share, and Microsoft has seen accelerated interest in the latest revision, Windows 7. "Microsoft continues to leave its computing fingerprints on most desktops," says Forrester Research analyst Sheri McLeish. IT professionals who become a Microsoft Certified Technology Specialist (MCTS) can prove their abilities around implementing, building, troubleshooting and debugging specific Microsoft technologies, such as a Windows operating system, Microsoft Exchange Server, Microsoft SQL Server and Microsoft Visual Studio. (Check out this 9 year-old, who's working on his fifth Microsoft certification.) "In terms of training and certification, we have seen the fastest ramp up on Windows 7 than any technology in the past five years," says Chris Pirie, general manager of sales and marketing for Microsoft Learning. "We are anticipating a big wave of desktop refreshes and we will be having a new wave of Office software this summer. Certification is very hot for us right now." | ||
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| 5. ITIL v3 Foundations For many, the goal this year is to streamline IT operations, adding automation where possible, while at the same time increasing services to users. The premise of overhauling the way IT works is outlined in the IT Infrastructure Library, or ITIL (Version 3 is currently being adopted). With four levels of ITIL certification, IT professionals can prove they understand the principals around service life-cycle management and apply them to real-world environments. Companies seeking such expertise would likely desire a candidate who couples ITIL skills with security or other technical expertise. Considered more of a process-oriented area, ITIL can still deliver benefits such as improved availability, faster problem resolution and reduced costs due to streamlined processes. "Whether you want to call them soft skills or business skills, IT professionals need communications skills, they need to be able to manage a project, and they need ITIL skills to show they understand the service lifecycle," Cisco's Weiller says. "Individuals need all these skills, not just technical skills." |
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